The administration's performance during its first four years would have been even worse without Powell's damage control. At least once a week, it seemed, Powell trooped over to the Oval Office and cleaned all the dog poop off the carpet. He held a youthful, inexperienced president's hand. He told him everything would be all right because he, the secretary of State, would fix it. And he did — everything from a serious crisis with China when a U.S. reconnaissance aircraft was struck by a Chinese F-8 fighter jet in April 2001, to the secretary's constant reassurances to European leaders following the bitter breach in relations over the Iraq war. It wasn't enough, of course, but it helped.